Live operations
Chauffeur telemetry streams to dispatchers and guests during active trips only.
Driver devices publish location ticks during en-route and on-trip states — never while off duty.
Dispatchers view fleet positions on a unified map with ETA refinements as traffic changes.
Guests receive signed tracking URLs that expire after trip completion.
GPS publishing starts when chauffeurs accept a job and mark en-route.
Location batches upload over WebSocket with backoff on poor mobile networks.
Coordinates purge from guest views after completion per retention policy.
Travelers watch chauffeur approach curves at airports and hotels.
Controllers reassign vehicles using live positions when delays stack.
Ops exports breadcrumb summaries for service quality reviews.
Location sharing requires an active booking and role permission — no always-on chauffeur surveillance.
Guest tracking URLs are signed, time-boxed, and rate limited.
Mobile browser geolocation and native hooks feed a NestJS tracking gateway.
Redis buffers last-known positions for sub-second dispatcher map refresh.
Assistants share tracking links with principals before curbside meetup.
Dispatch ensures staggered arrivals for conference speaker transfers.
Agents verify chauffeur progress during weather disruptions.
